At ELC, your privacy is our top priority. We are committed to protecting your personal information and guaranteeing that your shopping experience with us is secure and hassle-free. Please rest assured that we do not share, rent, sell, or lease your private details, including credit or debit card information, with any third party.

Do We Protect the Privacy of Children?

Yes, we strictly adhere to the Children’s Online Privacy Protection Act (COPPA). Our systems are designed to prevent the collection of personal information from children under the age of 18. Any data submitted by children under 18 will not be accepted or retained.

Why Do We Collect Your Information?

To deliver your order quickly and efficiently, we require some basic information:

  • Name
  • Email address
  • Postal address
  • Phone number
  • Payment details

This information enables us to process your order, provide timely updates, and guarantee that your parcel reaches your doorstep without issues.

How Is Your Information Used?

Your personal information is used solely for:

  • Shipping and delivering your order.
  • Processing secure transactions.
  • Providing customer support when needed.

We do not store your financial information or use your personal data for any purpose beyond fulfilling your order. While we share your name, address, and phone number with the courier company for delivery purposes, we never share your financial details.

Do We Retain Your Information?

We do not retain your financial information. Once your order is delivered, we delete sensitive data, except for essential details such as:

  • Your name
  • Email address
  • Order history

These are kept to help us provide better customer service for future orders.

How Do We Protect Your Data?

Your security is paramount to us. To safeguard your information, we use advanced security measures, including:

  • SSL Encryption: Ensures secure transmission of sensitive data, such as credit card details, to payment gateways.
  • Restricted Access: Only authorized team members can access necessary information to process your orders.

Once the delivery process is complete, all sensitive data is discarded securely.

Do You Need to Sign Up to Browse Our Website?

No, you can freely browse our website without signing up. However, to place an order, you must create an account. This means that we have accurate details for successful order processing.

Policy Changes

As technology and privacy standards evolve, we may occasionally update this policy. We reserve the right to make changes as needed and encourage you to review our policies periodically to stay informed.

Secure Transaction Process

All transactions on our website are encrypted and processed through trusted payment gateways. We do not have access to your financial data. Only general information, such as your name, address, and phone number, is shared with the courier service for delivery purposes.

Still Have Questions?

If you have any concerns or questions after reviewing our policies, feel free to contact our support team at:

We’re here to help and guarantee that you have a smooth shopping experience.